Receiving and Accepting Quotation (Leads) Requests

Make sure to install the Merchant Mobile app to receive notifications for new orders on the go. You can install the app from Apple Store or Google Play  

Introduction 

Distributed Quotations are leads that were vetted and verified by Storat call center team. They are distributed to multiple merchants, and merchants that accept the lead first wins the customer! 

These leads are not commission based, instead a lead charge will be applied based on the lead value.

Receiving New Distributed Quotations on the Mobile App

Distributed orders are sent immediately as a notification on the merchant mobile app. All you need to do is:

1. Quickly click on the notification to view the order details to accept it

2. Tab on "Active Requests" to view the quotation request

Reviewing and Accepting New Distributed Quotations on the Mobile App

1. Once you open the "Quotation Requests" from the app you will be able to review the lead information and detailed description

2. The lead request will also mention the lead price to accept the lead

3. If you want to accept the lead, click on the Accept Request button to reveal customer information.

Make sure you have enough balance in your account to be able to accept orders quickly. Visit Account Balance & Refilling to know how.

- You can view the lead from the leads dashboard

If the lead has been already accepted by another merchant.  You will see the following message: Sorry, this lead has already been just accepted by another merchant. Good luck next time. 

If you need further help or support, please send an email to support@storat.com. 

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