Managing Orders
Orders and Instant Bookings Notifications by Email and SMS
Introduction With Storat Notifications, you can receive orders, leads, and appointments notification by email and SMS. By default, the system will send notifications to the email the account is registered on and the verified mobile. Additionally, ...
Receiving payments for orders using Storat Pay
Overview Upon booking a service, customers have the option to pay for the service at the time of delivery by choosing the Credit Card on Delivery (CCOD) option. If the customer selects Credit Card on Delivery (CCOD), the payment should be processed ...
Payment Methods at Storat
Introduction Storat supports various payment methods to accommodate customer requirements or the service category. When customer books a service at storat, various payment methods will be available to the buyer. Tip: Payment methods acceptable for a ...
Converting Orders to Appointments
Introduction Once you receive orders on Storat, you will be able to convert them to appointments. Converting orders to appointments gives you many benefits. One of them is automatic reminders by email and SMS to your customers. Storat will send your ...
Requesting Order Cancellation and Refund
Introduction If a customer request to cancel an order or the customer is not fit for the service, you can request an order (voucher) cancellation and refund. The request will go to storat customer service team for review. The customer will be ...
Redeeming Orders from the Store Manager
Introduction Redeeming orders (vouchers) is an essential step to complete a transaction. An order is redeemed when you delivered the service to the buyer. It is important to redeem an order in a timely manner or request cancellation if the customer ...
Managing Orders from the Store Manager
Overview Buyers can book and buy your services listed on Storat and Storat Mobile App using different methods: Direct Orders Distributed Orders Quotation request converted to Orders Direct Orders If you have advertisements listed on Storat.com or ...