Storat Account Billing and Invoicing

Account Balance and Refilling

Account Balance and Refill can be used to refill your account. If your account balance is zero or below, your Ads will automatically expire. You will not be able to accept distributed orders or leads. Account Balance is used for prepaid subscription to pay for
  1. Storat commission or orders booked and delivered
  2. Lead charges for lead you accepted
  3. SMS notification charges if you enabled SMS notification
  4. Virtual number charges, if you added a virtual number to your account



To refill your account
  1. Login to your account in storat
  2. Open Store Manager \ Billing \ Accounts Balance & Refill
  3. If you don't have a credit card on file the following message will appear: "You dont have a credit card on file. Click here to add new card."  Click on Click here to add a credit card. This will open the payment method dashboard. Add your credit card information and click on  + Add Credit Card  button. 
  4. If the credit card is authorized successfully, it will be added to your account.
  5. Go back to Account Balance and Refill
  6. Select an Amount to refill your account. 
  7. Click on Refill Your Account button.
  8. If the transaction is successful, the new account balance will show in the blue box at the top of the screen. Please note that the VAT will be deducted automatically from the refilled amount. 
  9. An invoice and Invoice payment receipt will be automatically sent to your email. You can also view them in the invoice and invoice payment sections of the Billing Dashboard.

    • Related Articles

    • How To Create an Account as a Home Services Merchant on Storat.com

      Introduction If you are a service merchant with a valid UAE trade license and want to accept orders online, this guide will walk you through a series of steps to signup and onboard quickly.  You will only be able to accept orders on Storat if you ...
    • Storat Subscription Plan

      Storat Prepaid Subscription Plan UAE services merchants can get confirmed orders online from high purchase intent customers. Storat offers one simple subscription plan to publish on Storat channel and receive orders. While advertising on Storat is ...
    • Receiving and Accepting Lead Requests

      Introduction  Distributed leads are vetted and verified leads by storat call center that are distributed to multiple merchants. Merchants that accept the lead first wins the customer!  These leads are not commission based, instead a lead charge will ...
    • Receiving and Accepting Distributed Orders

      Overview Distributed orders are confirmed orders that are distributed by Storat to multiple merchants. Merchants that accept the order first, wins the order! Instant bookings are used often for on-demand services sold on Storat like home services, ...
    • Distributed Orders

      Overview Distributed Orders are confirmed orders that are distributed by Storat to multiple merchants. Merchants that accept the order first, wins the order! Instant bookings are used often for on-demand services sold on Storat like home services, ...